Last updated: June 16, 2025
1. Introduction
LightingAgent.ai ("we," "us," or "our") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following types of information:
- Account Information: Email address and password provided during registration.
- User-submitted Documents: PDF files uploaded voluntarily for processing.
- Usage Data: Queries submitted by users, interactions with the chatbot, and general usage statistics.
- Cookies and Device Information: Browser type, IP address, and usage tracking through cookies and similar technologies.
3. How We Use Your Information
We use the collected information to:
- Provide and manage our AI-powered services.
- Improve and enhance our AI model and platform.
- Communicate technical and support messages.
- Comply with legal obligations.
4. Legal Basis for Processing Data
Under GDPR, we process your data based on:
- Your explicit consent given at the time of registration and document submission.
- The necessity to perform the contract between us.
- Compliance with legal obligations.
- Legitimate interest for security, analytics, and fraud prevention.
5. Data Sharing
We share your data with trusted third-party services strictly necessary to provide our services:
- Stripe for payment processing.
- Vercel for hosting our platform.
- Baseten for AI model inference.
We do not sell your data to third parties.
6. Data Security
We employ appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
Your data is retained as long as your account remains active or as necessary for service provision. You may request deletion of your account and associated data at any time.
8. Your Rights Under GDPR
You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict data processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
9. Cookie Policy
What are cookies?
Cookies are small text files stored in your browser used to identify your browser and remember preferences.
Types of cookies we use:
- Essential Cookies: Necessary for login, session management, security, and payment processing via Stripe.
- Functional Cookies: Enhance user experience and maintain user preferences.
- Analytics Cookies: Used to track website performance and user behavior to improve our services.
Managing cookies:
You can manage cookies through your browser settings. For more information, visit www.allaboutcookies.org.
Consent:
We obtain explicit consent for non-essential cookies via a cookie consent banner. Essential cookies are used without explicit consent.
10. Contact
For inquiries regarding your data or this Privacy Policy, please contact us at support@lightingagent.ai.